0 active calls
Total Calls
+0%
Avg Duration
Avg Latency
end-to-end
Resolution Rate
+0%

Call Volume

Last 7 days

Sentiment

positive
Positive
Neutral
Negative

Active Agents

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Agent Role Phone Numbers Total Calls Avg Duration Status

Recent Calls

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Call SID Agent From Duration Sentiment Status Time
Call SID Agent From Duration Latency Sentiment Resolution Time

Pipeline Latency Breakdown

STT (Deepgram)~120ms
LLM (Claude)~380ms
TTS (ElevenLabs)~180ms
Total End-to-End~680ms

Top Performing Agents

API Credentials

Pipeline Configuration

How long to wait after user stops speaking
Audio chunks needed to detect user interruption