0 active calls
—
Total Calls
+0%
—
Avg Duration
—
—
Avg Latency
end-to-end
—
Resolution Rate
+0%

Call Volume

Last 7 days

Sentiment

— positive
Positive—
Neutral—
Negative—

Active Agents

View all →
Agent Role Phone Numbers Total Calls Avg Duration Status

Recent Calls

View all →
Call SID Agent From Duration Sentiment Status Time
Call SID Agent From Duration Latency Sentiment Resolution Time

Pipeline Latency Breakdown

STT (Deepgram)~120ms
LLM (Claude)~380ms
TTS (ElevenLabs)~180ms
Total End-to-End~680ms

Top Performing Agents

API Credentials

Pipeline Configuration

How long to wait after user stops speaking
Audio chunks needed to detect user interruption